Privacy policy

PRIVACY POLICY

Effective Date: 19 March 2026

1. INTRODUCTION

This Privacy Policy describes how BHAWANIDASS RAMGOBIND AND COMPANY (“Company”, “we”, “our”, “us”) collects, uses, shares, protects, or otherwise processes your personal information through our website www.redoranges.in (the “Platform”).

We are engaged in the business of selling women's garments in India.

Registered Office Address:
8th Floor, 233/5, A.J.C. Bose Road,
Minto Park, Kolkata, West Bengal, 700020, India

Contact Details:
Email: amkandhari@gmail.com / redorangesfashions@gmail.com
Phone: +91 9830155003

By accessing or using the Platform, you agree to the terms of this Privacy Policy and applicable laws of India.

2. COLLECTION OF INFORMATION

We collect personal information when you:

  • Register on our Platform
  • Place an order
  • Contact customer support
  • Interact with our services

Information we collect includes:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Transaction details
  • Order history

Payment Information:

All payments are processed securely through authorized third-party payment gateways (such as PhonePe, Razorpay, etc.).
We do not store your card or banking details on our servers.

Automatically Collected Data:

  • IP address
  • Browser type
  • Device information
  • Usage data


3. USE OF INFORMATION

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and service messages
  • Improve website functionality and user experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send promotional communications (only with your consent)

4. SHARING OF INFORMATION

We do not sell or rent your personal information.

We may share your data with:

  • Payment gateway providers (e.g., PhonePe, Razorpay)
  • Logistics and courier partners
  • IT and service providers
  • Government authorities if required by law

All third parties are obligated to maintain confidentiality and data security.

5. DATA SECURITY

We implement reasonable security practices and procedures to protect your personal data.
However, no method of transmission over the internet is completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

6. COOKIES

We use cookies to:

  • Enhance user experience
  • Remember preferences
  • Analyze website traffic

You can disable cookies through your browser settings.

7. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request the deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

9. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.


10. CHILDREN’S PRIVACY

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page.

12. GRIEVANCE OFFICER

In accordance with applicable laws, the Grievance Officer details are as follows:

Name: Amit Kandhari
Designation: Partner

Company: BHAWANIDASS RAMGOBIND AND COMPANY

Address:
8th Floor, 233/5, A.J.C. Bose Road,
Minto Park, Kolkata, West Bengal, 700020, India

Email: amkandhari@gmail.com
Phone: +91 9830155003

Working Hours: Monday – Friday (09:00 AM – 06:00 PM)


13. CONSENT

By using www.redoranges.in, you consent to the collection, use, and processing of your information as described in this Privacy Policy.